ACT! 2005/2006/2007 Edition

Editing an ACT! document template is as easy as editing a regular document in your word processor. When editing a document template, though, you have the ability to embed field placeholders into the text of the template.

When the template is then written for a contact in your database, ACT! will replace the field placeholders with data from the ACT! database.

This issue of our tips & tricks newsletter focuses on creating templates that you can use for either single or multiple letter merges. 

Click these links to learn more detailed information about the the tips outlined in this issue:

As always, if you have any questions about ACT!, please do not hesitate to get in touch with me at 866-944-2281.

Best regards,

Michael Kadlub
ACT! Certified Consultant
CRM Coaching


 

 

Brought to you by:

CRM Coaching
ACT Certified Consultants

29023 Euclid Avenue
Cleveland, OH 44092
www.crmcoaching.com

 

 

L A T E S T   N E W S

Come visit CRM Coaching's booth at the Lake Business Expo Thursday, November 9th at LaMalfa in Mentor, OH.  ACT! 2007 will be demoed all day, and free trial versions will be available.  More detailed information to come later this week.

We recommend that you purchase:

Managing Contacts
with ACT! 2006

$24.99   $22.49

Click here to order.
 

 
Creating a Letter Template from Scratch
Relevant for ACT! 2005 & ACT! 2006 Users

Letters written from within ACT! are based on templates. ACT! ships with a few simple letter templates--such as the letter, memorandum, and fax cover page--but you don't really realize the real power of ACT!'s letter-writing features until you create your own letter templates.

Before editing any templates, click Edit | Preferences. In the General tab, make sure the correct word processor--either Microsoft Word or the ACT! word processor--is set as the default word processor. If, for example, the ACT! word processor is set as your default word processor, you won't be able to create new ACT! document templates in Microsoft Word.

To create a letter template from scratch:

  1. Click Write | New Letter/E-Mail Template. A blank template will appear in Microsoft Word or the ACT! Word Processor.
  2. Make any necessary changes to the template.
  3. When the template is complete, click File | Save As from within the Word Processor to save the template for later use.
 
Editing an Existing Template
Relevant for ACT! 2005 & ACT! 2006 Users

From time to time, you may need to make modifications to your letter templates. You may also need to create new letter templates that look similar to existing letter templates. Editing an existing template can be a lot faster than creating a new one from scratch.

If you've already created, for example, a template formatted to use your letterhead margins and letter style, you'll find that it's easier to edit the existing template and save it with a new name than it is to recreate the template from scratch.

There's no easy way to convert document templates from ACT! Word Processor format to Microsoft Word format. If you're switching from the built-in word processor to Microsoft Word, you'll find that using Cut and Paste is the fastest way to re-create the templates in Word.

To edit an existing document template:

  1. Click Write | Other Document (from template).
  2. A list of available templates on your system will appear. Browse and select the template you'd like to edit. The template will appear in your default word processor. Make any necessary changes.
  3. Click File | Save to save the changes to your template.
  4. Click File | Save As to save the template with a new name.
  5. Close the word processor.
 
Inserting a Field Placeholder
Relevant for ACT! 2005 & ACT! 2006 Users

When editing a document template in the ACT! Word Processor or Microsoft Word, you'll notice that a Mail Merge Fields dialog box hovers over your word processor. You can use this dialog box to insert field placeholders in the template.

Inserting a My Record field placeholder will pull data from the My Record of the currently logged-in user in ACT!. (To find your My Record, click Lookup | My Record in ACT!.)

If you close the Mail Merge Fields dialog box while editing a document template, you can always bring it back up by clicking ACT! | Show Field List.

To insert a field placeholder into a document template:

  1. Edit an ACT! document template. (To do this, click Write | Edit Template and select the template you'd like to edit.)
  2. In your default word processor, place the cursor where you'd like to insert a field placeholder.
  3. In the Mail Merge Fields dialog box, select the field you'd like to insert.
  4. Click the Insert button. The field placeholder for the field you selected will be placed in your template.

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