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Utilizing the Timer in ACT!
 

When making phone calls, you may want to track the amount of time you are on the phone.  Obviously, you can do this with a stopwatch or by looking at the clock.  However, ACT! provides you with a tool that allows the time of the call to be monitored for you.  It will also document that time into the Notes/History section for the contact you are calling.
 

 
  Timing Phone Calls in ACT!

1.  In ACT!, Tools | Timer.




2. This will open the Timer dialog box.  Click Start.  The timer will begin.




3. Once the phone call is complete, click the Stop button.



4.  This will open a Record History dialog box for you to enter the details of the phone conversation.

5.  Once you click OK, a History will get generated with the details along with the time spent on the phone call.

 

As always, if you should have any questions regarding this Tip, or anything else involving ACT!, please call the ACT! Specialists of
CRM Coaching at 440-944-ACT1.

   

If this message was sent to you in error, or if you would like to unsubscribe please click here Michael Kadlub
CRM Coaching
mkadlub@crmcoaching.com
www.crmcoaching.com
440-944-ACT1